Front Desk Associate - Part Time

PickleRage•North Charleston, SC

56d•$17

About The Position

This position is open and applications are currently being accepted ahead of our upcoming club opening. The start date for the position is to be determined, but will likely be at the end of November/beginning of December. We encourage interested candidates to apply at any time, as we are constantly seeking talented individuals to join our team. Come join our growing team at PickleRage, Charleston's indoor pickleball center! Pickleball is the fastest growing sport in the country, and we are looking for energetic, organized, and self-motivated individuals to provide exceptional customer service for members and guests. The person(s) in this position operates the front desk and lounge area for shifts during the mornings, evenings, weekends, or holidays.

Requirements

Excellent communication skills.
Dependable, high energy, and team oriented.
Front Desk and/or Customer Service experience 1 year plus
Must have a friendly, outgoing personality and enjoy social interaction.
Ability to accept guidance and supervision
Ability to make quick decisions that best serve facility members and guests.
Ability to learn and use registration software and other related computer functions
Prefer experience regarding cash and credit transactions.
Customer service interaction experience
Willingness to be flexible and available to work occasional evenings and weekends as required for meetings and special events
Current or ability to obtain CPR and First Aid certifications
Must have the ability to pass a background check
Must be 18 years of age or older
Must have a valid form of ID

Nice To Haves

Prefer experience regarding cash and credit transactions.

Responsibilities

Greet members/guests, answer phones, and give facility tours
Promote membership programs/events and encourage member/guest sign up
Process and collect payments from members/guests by using the POS system
Oversee court reservations using court reservation system ensuring that members/guests are checked in and occupying assigned courts
Ensure registration and check in/checkout procedures are followed
Assist with the registration and running of programs and special events
Process POS transactions for pro shop and lounge items
Attend to Lounge area patrons, take drink and food orders from members/guests and serve ordered items including wine/beer.
Assist with Pro Shop upkeep, stocking and display
Ensure the facility presents as inviting and clean to all members and guests
Execute opening/closing procedures
Attend all training sessions and regular staff meetings
All other duties as assigned