Front Desk Associate

Fingerlakes HealthPenn Yan, NY
35d

About The Position

Works cooperatively wit the Outpatient staff, hospital admissions staff, and other secretarial staff. Greets visitors and customers, serves as telephone operator for the department, and schedules appointments for the doctor and primary therapist as necessary. Office work includes taking and distributing messages, filing, copying, faxing, and typing. Must know basic computer skills for data entry, setting up database information and queries. Assists with day treatment attendance, Medicaid prior approvals, and maintainence of statistical information for the department. Assists with registration of clients and collections of copays.

Requirements

  • High school education
  • Experience in a medical field
  • Demonstrated ability to handle confidential information with discretion and ability to deal with the people in a professional and courteous manner.
  • Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling.
  • Excellent interpersonal, communication and organization skills.
  • Computer literacy.

Nice To Haves

  • Associates degree in secretarial science is preferred but time and work experience is also considered.
  • Office management preferred.
  • Experience with Microsoft Office products and electronic medical record.

Responsibilities

  • Greets visitors and customers
  • Serves as telephone operator for the department
  • Schedules appointments for the doctor and primary therapist as necessary
  • Taking and distributing messages
  • Filing
  • Copying
  • Faxing
  • Typing
  • Data entry
  • Setting up database information and queries
  • Assists with day treatment attendance
  • Medicaid prior approvals
  • Maintainence of statistical information for the department
  • Assists with registration of clients and collections of copays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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