Front Desk Associate for Renew Massage Studio's Denver Studio - Part Time Tuesday, Wednesday, and Saturday

Renew Massage Studio LLC • Denver, CO

1d • $21 • Onsite

About The Position

Join Renew Massage Studio as a Front Desk Associate!
Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio, we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being.

Requirements

• Experience: At least 1 year of front desk or customer service experience required
• Dependability: Reliability and punctuality are a must.
• Communication Skills: Must be friendly, outgoing, professional, respectful, and effective with both clients and teammates.
• Tech Savviness: Comfortable using desktop computers and booking software.
• Multitasking Ability: Capable of staying organized, self-directed, and efficient in a fast-paced environment. Able to problem solve and work on multiple projects at once.

Nice To Haves

• Massage industry familiarity is a plus.

Responsibilities

• Deliver Excellent Client Care: Greet clients warmly, handle client check-ins and checkouts, answer questions in person and on the phone, and troubleshoot client concerns and issues as needed. Complete assigned cleaning and clerical duties and other tasks as assigned.
• Process Payments: Handle client transactions, late cancellations, and master all checkout procedures.
• Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.
• Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.
• Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.

Benefits

• Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law
• Annual Raises: Guaranteed yearly pay increases
• Paid Sick Time: Available to all employees
• Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30+ hours/week), with optional vision and dental coverage
• Employee Discounts: 55% off all massage services, plus discounts for family and friends
• 401(k): Available for employees if you work 500 hours in 6 months, ie working approx. 20+ hours per week

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed