Guest Services - Front Desk Associate - Fairfield by Marriott

Lafrance Hospitality•Plymouth, NH

15h•$16 - $18

About The Position

We Want You to Join Our Team! Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you! The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities. As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy. This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Requirements

Multitasking
Customer service skills
Practice punctuality for scheduled shifts.
Shifts: 2-3 days a week, weekends are a must

Nice To Haves

Fosse Experience a plus
Hotel experience is a plus

Responsibilities

Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
Answer the phone in a professional and helpful manner.
Follow procedures for posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable about emergency procedures and hotel policies.
Practice punctuality for scheduled shifts.