Front Desk Associate

Greensboro Country Club•Greensboro, NC

4d•$10 - $11

About The Position

The goal of the Front Desk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all front desk duties.

Requirements

Strong organizational and communication skills and outstanding customer service skills
Excel at building relationships with a variety of individuals
Have a positive attitude that contributes to a positive team culture
Must be available nights and weekends.

Responsibilities

Greet and check in each member that enters the fitness facility
Build rapport with members, and get to know each of them
Answer all phone calls and member inquiries with clear information for each member
Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees
Assist trainers in managing their schedules and tracking member sessions
Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.
Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.
Maintain a clean and organized front desk and lobby area
Attend all required meetings and training for Fitness staff
Serve as Floor Attendant and assist with special events when needed
Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness