Front Desk Associate

North Point Hospitality Group, Inc.•Nashville, TN

6h•Onsite

About The Position

Are you a people person who thrives in a fast-paced, social environment? Do you love being the face of the guest experience? Join our team as a Front Desk Associate at one of the most dynamic hospitality destinations in Downtown Nashville — The First Unique Tribrand Marriott Property where no two days are the same! What You'll Do: Welcome guests with genuine warmth and professionalism Assist with check-ins, check-outs, and all front desk operations Deliver top-tier service that creates unforgettable guest experiences Handle guest inquiries and resolve issues with efficiency and positivity Collaborate with a dynamic, high-energy team in a lively downtown setting What We’re Looking For: Previous customer service or front desk experience Strong interpersonal skills — you're outgoing, approachable, and energized by people Self-motivated with the ability to work independently and with a team Highly organized and detail-oriented, even during busy shifts Someone who loves getting their steps in! This is an on-your-feet job Previous Marriott brand experience and FOSSE knowledge highly desired Why Join Us? Be part of a vibrant team at the distinctive Marriott Tribrand Hotel Located in the heart of Nashville's booming Downtown Area Growth opportunities within North Point Hospitality's portfolio Competitive Pay Free Parking / On Bus Route Early Access to Earned Wages Medical, Dental and Vision Insurance Travel Discounts 401K Match PTO After 90 Days Ready to make your mark in Music City? Apply today and help us deliver the unforgettable. About North Point Hospitality: North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.

Requirements

Previous customer service or front desk experience
Strong interpersonal skills — you're outgoing, approachable, and energized by people
Self-motivated with the ability to work independently and with a team
Highly organized and detail-oriented, even during busy shifts
Someone who loves getting their steps in! This is an on-your-feet job