Front Desk Associate

MassageLuXe - Apex • Apex, NC

51d

About The Position

1. BUILD CLIENT LOYALTY
Assess their needs - Listen and ask questions.
Sell them all appropriate services - Utilize knowledge and give advice.
Sign them up as members - Provide the client with the program that is the best value for them.
Resolve all concerns with a positive result - Do what’s right for the client.
Provide 5-star service to all members, employees, and outside contacts.
2. Responsible for promoting MassageLuXe in a positive manner.

3. Execute all MassageLuXe policies, procedures, and programs consistently, and in the spirit in which they were designed.

4. Generate new clientele through promoting grassroots marketing.

5. Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality.

6. Implement all Spa cash management and banking procedures accurately and consistently.

7. Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both clients and fellow employees

Requirements

• Committed to building client loyalty
• high school degree or equivalent
• drug free
• proven customer service skills
• strong sales and administrative skills
• willing to work a flexible schedule including nights and weekends

Responsibilities

• BUILD CLIENT LOYALTY
• Responsible for promoting MassageLuXe in a positive manner
• Execute all MassageLuXe policies, procedures, and programs consistently
• Generate new clientele through promoting grassroots marketing
• Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality
• Implement all Spa cash management and banking procedures accurately and consistently
• Maintain a positive, safe, upbeat, welcoming atmosphere

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees