Front Desk Associate

Ashe Society • Pomona, CA

393d • $35,360 - $35,360

About The Position

The Front Desk Associate at Ashe Society is responsible for providing exceptional customer service and managing general receptionist duties. This role involves greeting visitors, handling calls, assisting vendors, and ensuring a positive experience for customers. The associate will also engage in light administrative tasks and maintain the store's appearance while promoting cannabis education when necessary.

Requirements

• Must be at least 21 years of age
• Valid identification to work in the US
• 1-2 years' experience in related or similar industry
• Proficiency in technology software, desktop electronics, MS Office
• Possess strong interpersonal and communication skills
• Strong customer service skills
• Proficient at multi-tasking in a fast-paced environment
• Positive team player who works well with others
• Reliable transportation

Nice To Haves

• Knowledgeable and passionate about the Cannabis Industry

Responsibilities

• Greets visitors as they enter and leave the store
• Checks validity of government issued identification, MMID card, and medical
• Registers new customers into the company's point of sale system
• Communicates with customers with a positive attitude
• Provides cannabis education to customers when needed
• Answers and directs incoming calls
• Assists with curbside pick-up order transactions
• Keeps up with store procedures and rules
• Maintains the appearance of the store floor, including merchandising, restocking inventory, and cleaning
• Communicates with inventory regarding product discrepancies or restock needs
• Performs light administrative duties
• Builds professional relationships with customers, vendors, and employees
• Keeps receptionist and work areas clean, organized, and presentable in a brand-appropriate manner
• Processes customer payments of merchandise and accessory purchases

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed