Front Desk Associate

Gold's Gym International • La Mirada, CA

254d • $16 - $17

About The Position

Gold's Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We'll challenge your skills, talents, and abilities and reward your every success. When you come to work, you'll be partners with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. You will ensure members receive a friendly greeting/check-in and prompt attention to their needs, engage members with various fitness offerings including personal training, group exercise classes, and digital classes, maintain relationships with members, assist sales with club tours and member questions, and help with housekeeping duties as needed.

Requirements

• High school diploma
• Ability to follow oral and written directions
• Willingness to perform routine, repetitive tasks on a continuous basis
• Ability to work accurately at a fast pace
• Organization and attention to small details
• Ability to work around cleaning products
• Ability to move and lift up to 25 lbs
• Standing or walking for extended periods of time
• Ensuring a professional demeanor, clear communication, and appearance in a clean uniform.

Nice To Haves

• Passionate and take pride in their work
• Can work in a dynamic, fast-paced environment
• Able to work in a fast and effective manner
• Works great with others
• Detail-oriented and organized
• Able to handle multiple areas to clean within a single shift
• Desire to be better than you ever have before

Responsibilities

• Partner with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
• Ensure members receive a friendly greeting/check-in and prompt attention to their needs.
• Engage members with various fitness offerings including personal training, group exercise classes, and digital classes.
• Maintain relationships with members and serve as a resource for their questions or concerns.
• Assist sales with club tours and member questions.
• Assist with housekeeping duties as needed.

Benefits

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company
• Be a part of the most recognized gym brand in the world.

What This Job Offers

• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees