Front Desk Assistant

Breaking Ground • New York, NY

80d

About The Position

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. The Front Desk Assistant serves as the receptionist, directing clients, guests, and walk-ins to appropriate resources. This position will be onsite, five days a week, Monday-Friday.

Requirements

• High school diploma or equivalent
• Minimum of 1 year of experience in administrative support or related position
• Strong organizational skills with the ability to work independently and as part of a team
• Ability to communicate clearly and concisely both verbally and in writing in a fast-paced environment
• Ability to multitask, prioritize and meet deadlines while maintaining attention to detail and quality work product
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Responsibilities

• Answer and direct incoming calls
• Greet guests, clients, tenants, and walk-ins and direct them to appropriate resources
• Manage mail processing machine and postage meter and distribute incoming mail
• Perform administrative duties ordering office supplies and submitting and tracking invoices
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED