Front Desk Assistant (Oakland, CA)

Vivo HealthStaff • Oakland, CA

9d

About The Position

Vivo HealthStaff is seeking a Front Desk Assistant to work at an Urgent Care facility across the San Francisco Bay Area. The Front Desk position is a full-time opportunity 40 hours per week with benefits provided. Duties and responsibilities include Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process. Answer phones, filing, faxing, scanning documentation and completing daily patient callbacks. Assist clinical staff with documentation or scheduling of patients. Collect all patient information, verify patient demographics, process payments, post patient balances and complete phone sheets. Adhere to all relevant health and safety procedures. Locations: Oakland San Leandro San Francisco

Requirements

• High school diploma or equivalent required
• Knowledge of basic computer software and the ability to learn electronic medical records
• Good customer service skills
• Prior experience or interested to work in a medical office setting
• Friendly and eager to learn

Responsibilities

• Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
• Answer phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Assist clinical staff with documentation or scheduling of patients.
• Collect all patient information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Adhere to all relevant health and safety procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED