Front Desk - Hansen Orthodontics
About The Position
Join Our Team at Hansen Orthodontics! 📍 Location: Blacksburg, VA We’re looking for a Front Desk Assistant to join our Blacksburg office. Monday through Friday Pay: $16–$20 per hour (based on experience) 🎁 Perks & Benefits: 🏖️ Paid Holidays - Enjoy well-deserved breaks! 📈 401K Plan - Invest in your future! 🩺 Health Benefits - Medical, Dental, Vision, and more! 👕 Uniforms Provided - Dress for success on us! As our Front Desk Assistant, your role is pivotal in ensuring the smooth operation of our bustling practice. Here are your key responsibilities: Appointment Management: Scheduling, rescheduling, and canceling patient appointments promptly. Confirming patient appointments to maintain an organized calendar. Handle calls, referrals, and follow-ups like a pro Patient Interaction: Greeting Patients: In person or over the phone, ensuring a welcoming experience. Answering Questions: Providing basic information about medical tests and procedures. Instructions: Guiding patients on preparation for examinations. Guide families through treatment plans and financial options Administrative Tasks: Courteously handling incoming telephone calls and taking messages. Managing referral appointments and follow-ups. Collaborate with the clinical team to keep everything running smoothly Remember, your attention to detail and patient-centric approach contribute significantly to our practice’s success! 🦷💼 💼 You’re a Great Fit If You: Have experience in a medical or dental office (preferred) Communicate clearly and compassionately Thrive in a fast-paced, team-oriented environment Love working with children and families! We Value: 🤝 Teamwork - A collaborative spirit is key! 🗣️ Communication - Clear, compassionate interactions! 😊 Positivity - A friendly face goes a long way! 🚀 Ready to Launch Your Career with Us?Apply today and help us create an experience that’s joyful, welcoming, and unforgettable—for every little smile that walks through our doors! We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
Requirements
- Education - High School Diploma or equivalent (Higher education preferred)
- Tech-Savvy - Proficient with modern office software
- Multitasking - Juggle tasks with finesse under pressure
- Customer Service - Commitment to excellence
Nice To Haves
- Have experience in a medical or dental office (preferred)
Responsibilities
- Scheduling, rescheduling, and canceling patient appointments promptly.
- Confirming patient appointments to maintain an organized calendar.
- Handle calls, referrals, and follow-ups
- Greeting Patients: In person or over the phone, ensuring a welcoming experience.
- Answering Questions: Providing basic information about medical tests and procedures.
- Instructions: Guiding patients on preparation for examinations.
- Guide families through treatment plans and financial options
- Courteously handling incoming telephone calls and taking messages.
- Managing referral appointments and follow-ups.
- Collaborate with the clinical team to keep everything running smoothly
Benefits
- Paid Holidays
- 401K Plan
- Health Benefits - Medical, Dental, Vision, and more!
- Uniforms Provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
