Front Desk Agents | Beaufort Compass Hotel
About The Position
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Imagine a place where the pace slows, the drinks stay cold, and the ocean breeze carries opportunity. Welcome to Compass Hotel by Margaritaville, Beaufort – where laid-back luxury meets coastal charm. Nestled in the heart of one of North Carolina’s oldest seaside towns, our hotel offers a fresh take on hospitality, with a focus on meaningful experiences, unforgettable events, and easy-going elegance.
Requirements
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
Nice To Haves
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Provide superior guest services including check-in/check-out hotel guests courteously and efficiently
- Process all payments according to established hotel requirements
- Provide information and services to any guest or visitor in a friendly, professional manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
