Front Desk Agent (FT) (AM/PM) ("Agente de Recepción")

EVANS HOTELS LLC • San Diego, CA

8h • $24 - $24 • Onsite

About The Position

The Front Desk Agent ("Agente de Recepción") welcomes our guests with a warm and friendly smile. Handles guest arrivals and departures in a courteous and efficient manner.

Requirements

• High school diploma or GED.
• At least 1-2 years of relevant experience and/or training.
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

Nice To Haves

• Previous similar position in a hotel, or similar business entity preferred.

Responsibilities

• Proactively provides our guests with personal service and attention that exceeds their expectations.
• Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.
• Continuously provides excellent customer service when making reservations and uses effective up-selling techniques.
• Maintains a house bank and conforms to established cash handling procedures.
• Processes guest billing using cash, checks, credit cards and special billing.
• Performs additional duties and responsibilities as directed by the leadership team.

Benefits

• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees