Front Desk- Hilton Garden Inn & Homewood Suites Issaquah, WA

Hotel Equities•Issaquah, WA

13d•$19 - $21

About The Position

The Guest Services team is vital to the success of our property! Working at the Front Desk places you at the hub of the hotel with perpetual guest interaction, and we are looking for candidates with a passion to serve others! A Guest Services Representative is key to the overall experience of our guests---making the first and last impression of our hotel for all of our guests. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you!

Requirements

A keen sense of being proactive, responsive and caring
Strong communication skills
Hospitality or customer service experience highly preferred
Proficiency in Microsoft Office

Responsibilities

Maintain a high level of guest service and hospitality
Provide a positive and seamless arrival and departure experience
Promptly and effectively field guest concerns or issues
Interact with guests with a high level of professionalism, tact and diplomacy

Benefits

Salary Range: $18.50-$21.00/hr
Insurance: Medical, Dental, Vision Insurance-available for full-time employees and their families
After 6 months of Employment, Employees are eligible to enroll for 401k with up to a 5% company match
Short-Term and Long-Term Disability Insurance
Supplemental Life Insurance
Flexible Savings Account Retirement
Paid Time Off
Vacation Time- 80 hours on your first 3 years of service
Sick Time- 1 hour accrued per 30 hours worked
Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day
Other benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other) Cell phone allowance, Access to our Talent team to help you reach your career goals