Front Desk Agent - Hilton Garden Inn Lawrenceville

BLH Management Group, LLC•Lawrence Township, NJ
4h

About The Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others

Requirements

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing
  • In addition to general office equipment, you will regularly operate Briad systems and software

Nice To Haves

  • An Accounting background is preferred but not required

Responsibilities

  • Work in fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others

Benefits

  • Advancement Opportunities - We promote from within!
  • Medical (for Full Time Associates)
  • 401(k)
  • Flexible schedules
  • Teammate Assistance Fund
  • Stability
  • Competitive Wages
  • Fun, Energetic Work Environment
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