Front Desk Agent (Belton Chalet)

Pursuit CollectionWest Glacier, MT
Onsite

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This is a full-time, seasonal position as part of our Spring/Summer 2026 hiring. The role is expected to run from April 30, 2026, through October 12, 2026. This job description describes at a high level what a Front Desk Associate does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders. Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.

Requirements

  • Work-ethic and commitment to the team and guest is key
  • Be willing and able to work solo or as a part of a larger team
  • Be committed to Safety First and the highest quality of cleaning & sanitizing standards
  • Be organized with a great eye for detail
  • Be a good communicator, always suggesting ideas and solutions

Nice To Haves

  • Previous Front Desk experience strongly preferred

Responsibilities

  • Greet guests in a welcoming and enthusiastic manner
  • Register and assign rooms to guests, maintaining knowledge of availability for walk-in guests
  • Communicate with housekeeping to update the status of room readiness, arrivals, and departures
  • Offer guests information about available services, points of interest in the park and surrounding area, and entertainment options
  • Offer assistance to guests and teammates where needed
  • Be a utility player who can complete a variety of job duties

Benefits

  • Join an inclusive, global team and make life-long connections
  • Enjoy free access to Pursuit attractions and 50% off for friends
  • Get discounts on hotel stays, dining, and retail
  • Access subsidized mental health and wellness resources
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