Front Desk Agent - Hampton Inn: Sikeston, MO (Part Time)

Midas HospitalitySikeston, MO
21hOnsite

About The Position

Midas Hospitality is seeking a dynamic part-time Front Desk Agent to join our team at the Hampton Inn hotel located in Sikeston, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. This position will work days, evenings, and sometimes on the weekends. Open availability is a must.

Requirements

  • Experience in a customer service industry is required

Nice To Haves

  • Previous experience as a Front Desk Agent is preferred

Responsibilities

  • Greets, registers, and assigns rooms to guests.
  • Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.

Benefits

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program
  • Discounted products and services
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