Front Desk Agent Part Time

Paramount Hospitality Management • Orlando, FL

4h

About The Position

We are seeking a friendly and professional Part Time Guest Service Agent to join our team. The ideal candidate will provide exceptional customer service to our guests, ensuring a positive and memorable experience during their stay.

Requirements

• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Proficient with computers and basic software applications.
• Flexible availability, including evenings, weekends, and holidays.
• Positive attitude and a team player mindset.

Responsibilities

• Check guests in and out efficiently using the property management system.
• Respond promptly to guest inquiries and requests, both in person and over the phone.
• Provide information about hotel services, amenities, and local attractions.
• Handle guest complaints professionally and escalate issues when necessary.
• Maintain accurate records of guest interactions and transactions.
• Assist with reservations and cancellations as needed.
• Collaborate with other hotel departments to ensure guest satisfaction.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees