Part-Time Front Desk Agent Overnight - Camp Park, CA

IHG•Dublin, CA

17d•$21

About The Position

We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $21.00, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees. Every day is different, but you’ll mostly be: What We need from you: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Requirements

Accounting and mathematics skills for accurate auditing and payment processing
Cash handling experience for counting and securing bank and processing cash payments
Computer literacy, including familiarity with PMS software
Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
Customer service experience
Knowledge of hotel operations, offers and the local area

Responsibilities

Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
Checking guests in, out and managing any wake-up call requests
Answering phones and dealing with overnight guest queries
Running night audit property management systems or manual equivalents
Performing other duties such as concierge services and special guest requests