Front Desk Agent | Part-Time | Weekend Shifts
About The Position
Join PCH Hotels & Resorts — a growing hospitality company known for putting people first and delivering memorable guest experiences. At Staybridge Suites Montgomery Downtown, an extended-stay property in the heart of the city, you’ll lead a high-energy front desk team that sets the tone for every guest stay. The Front Desk Agent is responsible for creating a warm, professional arrival and departure experience while ensuring accurate reservations, room assignments, and billing. Success in this position comes from strong communication skills, attention to detail, and a genuine passion for hospitality. This opportunity is ideal for candidates who enjoy guest interaction, fast-paced environments, and being part of a supportive hospitality team.
Responsibilities
- Provide a welcoming, professional check-in and check-out experience
- Manage reservations, room assignments, and guest accounts accurately
- Assist with room blocks, pre-registrations, and special requests
- Respond to guest questions about hotel services and local attractions
- Resolve guest concerns promptly and courteously
- Coordinate with other departments to support smooth daily operations
- Follow IHG brand and service standards
Benefits
- Medical, wellness, and retirement benefits
- Associate hotel and travel discounts
- Spa and golf discounts
- Career growth and development opportunities
- Recognition programs that celebrate great work
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
