Front Desk Agent, Full-time

Pyramid Global HospitalitySt. Pete Beach, FL
22dOnsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Originally opened in 1949, the Beachcomber's name captures the essence of the property. It's all about the beach. Put your toes in the sand and soak in the sun on 200 feet of private beachfront. As was the norm in the early iterations of Florida hotels, Beachcomber's rooms all open up to a lush courtyard featuring tropical gardens, pools and endless spots to relax in the shade. No matter where you are, at the Beachcomber, you're always just steps from the beach and within earshot of live music emanating from our legendary beach bar, Jimmy B's! What you will have an opportunity to do: We’re looking for a friendly, reliable, and guest-focused Front Desk Agent to be the welcoming face of our resort! This role plays a key part in creating memorable first and last impressions by delivering warm service, efficient check-ins and check-outs, and genuine hospitality throughout every guest interaction. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. After submitting your application, you will receive an invitation to complete a brief assessment. Completion of this assessment is required in order to be considered for the position.

Requirements

  • Previous customer service or hospitality experience in a resort setting
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Flexible availability including weekends, holidays, and evenings
  • Basic computer skills, hotel system experience preferred (Maestro experience a plus, not required)
  • Passion for delivering exceptional guest service

Responsibilities

  • Greet guests with a positive, professional, and welcoming attitude
  • Handle check-ins, check-outs, room assignments, and guest requests
  • Provide information about the resort, amenities, and local attractions
  • Accurately process payments and maintain guest accounts
  • Respond to guest concerns with care and a solutions-oriented mindset
  • Communicate effectively with Housekeeping, Engineering, and leadership teams
  • Maintain a clean, organized, and professional front desk area

Benefits

  • Competitive hourly pay
  • Medical, dental, and vision benefits (eligible employees)
  • Paid time off and holiday pay
  • 401(k) with company match
  • Hotel discounts and resort perks
  • Supportive team environment with growth opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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