H6260 FRONT DESK AGENT BILINGUAL

Inn Of The Mountain Gods Resort And Casino•Mescalero, NM

8d•$16•Onsite

About The Position

Assists in the Checking-in and out of the Hotel guest, taking reservations for the hotel, assisting the guest with any needs that they might have3 while staying at the resort

Requirements

Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
High School Diploma or GED; at least one year experience in a customer service environment, excellentmunication andputer skills. Individual must have a healthy and friendly attitude towards co-workers and guest.

Responsibilities

Checking all guest in the
Making Key cards for the hotel guest
Knowledge of the Hotel and the surrounding area
Taking reservations for future Hotel guest
A working knowledge of all packages that are be offered at the hotel
A working knowledge of basicputer systems
Responsible for a money bank and deposit of monies taken in at the hotel
Keep a clean work station at all times
Performs duties at maximum speed and efficiency when needed
Checks out the hotel guest
Ads to all regulatory, departmental, and casino Policies and Procedures and to the Casino Internal Control Structure
Performs other duties as assigned