Front Desk Agent - TownePlace Suites: Wentzville, MO (Evenings, Part Time)

Midas Hospitality • Wentzville, MO

16h • Onsite

About The Position

Midas Hospitality is seeking a dynamic Part Time Front Desk Agent to join our team at the TownePlace Suites hotel located in Wentzville, MO. This position will cover the evening shift, 3PM - 11PM). This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. The candidate must be 21 years old as the hotel sells alcohol in the market area.

Requirements

• Experience in a customer service industry is required
• The candidate must be 21 years old as the hotel sells alcohol in the market area.

Nice To Haves

• Previous experience as a Front Desk Agent is preferred

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Issues room key and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.

Benefits

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed