Front Desk Agent at Sandestin Golf & Beach Resort
About The Position
Dive into the dynamic world of hospitality at Hotel Effie, Autograph Collection! As a Front Desk Agent, you're not just checking guests in – you're creating waves of excitement and unforgettable moments. With open availability, nights that sparkle until 11 pm, and weekend vibes, your journey here is a rollercoaster of fun and career thrills! Apply now and let's turn the ordinary into extraordinary together! As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and creating a positive and welcoming atmosphere. The ideal candidate will have open availability, including nights, and weekends as needed.
Requirements
- Customer Service: Previous experience in customer service or hospitality is preferred.
- Communication Skills: Excellent verbal and written communication skills.
- Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Computer Skills: Proficient in using computer systems, including reservation software.
- Team Player: Collaborative mindset and the ability to work well within a team.
- Professionalism: Maintain a professional appearance and demeanor at all times.
Responsibilities
- Guest Services: Greet and assist guests with check-in, check-out, and inquiries in a friendly and professional manner.
- Reservations: Handle reservations, cancellations, and modifications with accuracy and efficiency.
- Communication: Effectively communicate with other departments to ensure guest needs are met promptly.
- Problem Resolution: Address and resolve guest concerns and issues in a timely and effective manner.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Cash Handling: Process payments and provide accurate financial information to guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
