Holiday Inn Express-Virginia Beach- Front Desk Agent - Part Time

COASTAL Hospitality Associates.•Virginia Beach, VA

9d•$16

About The Position

Holiday Inn Express Front Desk Agent - Part -Time Weekends Base Rate starting at $15.50 If you are seeking to join a GREAT company that TRULY CARES about YOU - Join our team today ? The Holiday Inn Express Virginia Beach i s hiring now for a weekend Part Time Front Desk position. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions as well as opportunities for full time shifts as season arrives. Our team wouldn’t be complete without you ! If you want to be part of our great team and want to work now, apply immediately! What You Will Bring To This Role: The Part Time, Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Bring your excellent communication skills, leadership experience, and a passion to serve others to apply for our Part Time Front Desk Agent role at the Holiday Inn Express Virginia Beach. How You Will Be Rewarded: In exchange for your talent, as a full time associate you will be eligible for benefits that include: A chance to learn something new every day in a fun, friendly work environment! Paid Time Off Employee Assistance Program Employee Referral Incentive Company Paid Short Term Disability, Life Insurance and Accidental Death Company Matched 401K Associate Travel Discounts per Brand Guidelines And much more ..... This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. EOE M/F/Veteran/Disabled

Requirements

1-2 years of previous Front Desk Agent experience, preferred
Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
Previous cash handling experience
Ability to work Evenings (3:00pm to 11:00pm), weekends, and holidays
a passion to deliver True Hospitality

Responsibilities

Check‐in/check‐out hotel guests courteously and efficiently.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Greet customers immediately with a friendly and sincere warm welcome.
Complete the registration process confirming pertinent information including number of guests and room rate.
Make appropriate selection of rooms based on guest needs.
Processes all payments according to established hotel requirements.
Anticipate guests’ needs, respond promptly and acknowledge all guests at all times