Front Desk Agent | State College Toftrees Golf Resort
SHANER•State College, PA
324d
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About The Position
The position involves providing superior guest services in a hotel environment, ensuring guest satisfaction through effective communication and problem resolution. The role requires flexibility in scheduling, including the ability to work weekends, holidays, and varied shifts. Responsibilities include processing check-ins and check-outs, handling guest complaints, adhering to payment policies, generating daily reports, and resolving discrepancies with housekeeping.
