Front Desk Agent- Le Pavillion New Orleans

Remington Hospitality • New Orleans, LA

272d

About The Position

Le Pavillon hotel is in the heart of New Orleans conveniently located in the Central Business District, a short stroll to the French Quarter, Riverfront attractions, Convention Center, Superdome and major shopping. From our standard hotel rooms to the Presidential Suite, guests enjoy wonderful amenities and services in a beautiful setting. Listed on the National Register of Historic Places, our hotel is furnished with exquisite antiques and works of art.

Requirements

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations.
• Should be able to take reservations in approximately 2 minutes.
• Know and follow cancellation procedures and relocation procedures when necessary.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level