Front Desk Agent - Innsbruck Aspen

Hilton • Aspen, CO

299d • $22

About The Position

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Full Time Front Desk Clerk to join our team at Aspen, CO at Innsbruck Aspen. As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Requirements

• Prior customer service and cash handling experience preferred.
• High School Graduate.
• A professional demeanor.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Responsibilities

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

Benefits

• Day One benefits
• Recognition Programs and Rewards
• A people-first culture
• Supportive Leadership
• Competitive hourly base pay
• Travel Discounts Program
• 401(k) program with company match
• Generous Paid Vacation Day Program
• Paid Sick Days
• Employee stock purchase program.
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED