Holiday Inn-posted about 1 year ago
$29,120 - $31,200/Yr
Part-time • Entry Level
Charleston, SC
Accommodation

The Front Desk Agent at Holiday Inn Express & Suites Charleston North is responsible for providing exceptional customer service to guests during their stay. This role involves engaging with guests, managing reservations, and addressing any concerns or requests they may have. The position offers flexible scheduling and the opportunity to earn hotel discounts and rewards points.

  • Greet, welcome, and engage with guests.
  • Make reservations and check guests in or out.
  • Assist guests with restaurant recommendations and local attractions.
  • Address guest concerns and compliments effectively.
  • Utilize problem-solving skills to enhance guest experiences.
  • 2 years of hotel experience or in a front desk/guest service position.
  • Strong communication skills to interact with guests.
  • Ability to read, write, perform basic math, and use computers.
  • Flexibility in scheduling and availability.
  • Experience in hospitality or customer service roles.
  • Employee discount
  • Flexible schedule
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