About The Position

As a Front Desk Agent at Courtyard by Marriott Westbury Long Island, you will be the first point of contact for our guests, playing a crucial role in setting the tone for their experience. Your genuine warmth and helpful nature will enable you to rise to every occasion, from cheerfully greeting families on vacation to handling requests from travel-weary guests with prompt courtesy. This position offers many opportunities to brighten someone's day and ensure they feel welcomed and valued.

Requirements

  • Excellent English communication skills, both written and spoken.
  • Comfortable using a computer and different software applications.
  • Ability to handle cash and credit card transactions confidently.
  • Physical ability to stand for long periods and lift or move up to 20 pounds.

Responsibilities

  • Check guests in and out efficiently.
  • Provide exceptional service to guests in person and over the phone.
  • Handle cash and credit card transactions accurately.
  • Use a computer and various software to manage guest check-ins and check-outs.
  • Solve problems and address guest inquiries promptly.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Long/Short Term Disability Insurance
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts
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