Front Desk Admitter

Steinberg Diagnostic Medical Imaging • Las Vegas, NV

1d

About The Position

THE FRONT DESK ADMITTER IS RESPONSIBLE FOR GREETING PATIENTS, VERIFYING INFORMATION, AND COMPLETING THE REGISTRATION AND ADMISSION PROCESS WITH ACCURACY AND PROFESSIONALISM. THIS ROLE ENSURES A SMOOTH AND WELCOMING EXPERIENCE BY COLLECTING REQUIRED DOCUMENTATION, UPDATING RECORDS, ANSWERING QUESTIONS, AND DIRECTING PATIENTS TO THE APPROPRIATE DEPARTMENTS. THE FRONT DESK ADMITTER PLAYS A KEY ROLE IN SUPPORTING EFFICIENT FRONT OFFICE OPERATIONS AND EXCELLENT CUSTOMER SERVICE.

Requirements

• Must be a high school graduate or equivalent. Medical and computer experience preferred. Needs to have strong customer service skills and one (1) year of experience in admissions in a hospital or medical office setting.
• Must have strong Customer Service skills
• Office theories and principles; medical and insurance terminology; insurance carriers and reimbursements.
• Establish and maintain effective working relationships with all personnel contacted in the course of duties, communicating with a wide variety of people with socio-economic and ethnic backgrounds under stressful conditions.
• Pay attention to details and accuracy in completing tasks.
• May help other departments as needed. May also perform other job-related duties for the efficient operation of SDMI.
• May be required to work at other facilities if needed.

Nice To Haves

• Medical and computer experience

Responsibilities

• Answer phones and questions from patients and doctor’s offices.
• Schedule and verify patient appointments.
• Verify all current ID, insurance cards, all needed paperwork, ordering information with the patient and referral.
• Collect and update co-payments, issue receipts, allocating payments, and be able to follow workflows for voiding and/or refunding payments.
• Check for the proper authorization as needed, ensuring all forms/waivers are complete and have appropriate signatures.
• Perform basic mathematical computations; using computers and related software applications; using standard office equipment such as phones, copies and facsimiles; type 45 words per minutes and 10 key.
• Other duties as assigned.

Benefits

• As a full time (exempt/nonexempt) employee, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, 401K, PTO, paid holidays and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees