Front Desk Administrator - Physical Therapy
About The Position
ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson. Unity in Action: Our collaborative team of therapy professionals is dedicated to collective success. Patient-Centric Approach: Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment. Position Overview: Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules. Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients. Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators. Join us in our commitment to exceptional patient care and a supportive team environment. Apply now to contribute to our mission of making a positive impact on our patients' lives and the community.
Requirements
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organization and adaptability to handle diverse tasks, stress, and deadlines
- Excellent interpersonal, communication, and customer service skills
- Detail-oriented nature with proficient typing skills (at least 50wpm)
- High school graduate (some college or healthcare technical schooling preferred)
- 1-2 years of front office experience
Nice To Haves
- Previous exposure in a healthcare setting is advantageous
- Self-motivated team player with proactive work attitude, requiring minimal supervision
Responsibilities
- Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules.
- Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients.
- Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators.
Benefits
- Medical/Dental/Vision insurance
- 401K with 50% employer match up to 6% per check
- Paid holidays and time off
- Full-time benefits starting at 30 hours per week
- Company-paid employee life insurance
- Voluntary life insurance options
- Short and long-term disability options
- Employee assistance program, including mental health services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
