Front Desk Administrator - Physical Therapy

SEPT Physical Therapy • Asheville, NC

3d

About The Position

The Front Desk Admin is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping. We are seeking an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to support patients, answer their questions, and lead them in directions to solve issues they may have is essential.

Requirements

• Must have exceptional oral and written communication skills
• Must be able to demonstrate excellent customer service skills
• Able to demonstrate excellent phone etiquette
• Able to work independently and take initiative
• Must be able to manage time
• Requires the ability to multitask
• Should be a good person and fun to be around
• Must be able to work some evenings
• Proficient computer skills and typing skills and software knowledge
• Must be outgoing, professional, and organized
• Must be available to work full time hours Monday-Friday

Nice To Haves

• Medical front desk knowledge is preferred but not required

Responsibilities

• Greeting patients
• Answering phones
• Scheduling appointments within the office
• Completing administrative processing (authorizations and verifications)
• Reports
• Record keeping

Benefits

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employee assistance program (including mental health services)
• Annual Incentive Bonus Up To

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees