Front Counter Parts Sales Associate

XYZ Ventures • Paris, TX

1d

About The Position

We're on the hunt for a dynamic Front Counter Parts Sales Associate who thrives on helping others and making a positive impact. In this role, you'll be the friendly face customers rely on for expert advice about our top-tier outdoor power equipment. Your responsibilities will include assisting with sales, answering queries, and ensuring clients find the perfect solutions for their needs. With over 17,000 loyal customers, our legacy of excellence is built on trust and superior service. Join us as we expand our inventory and partnerships under new management and become a part of an innovative team committed to growth and unmatched quality. If you're ready to contribute to a thriving environment and enjoy career growth opportunities, we encourage you to apply and make a difference with us every day.

Requirements

• 1+ year experience in customer service or a similar role.
• Ability to manage multiple tasks efficiently, from greeting customers to handling phone inquiries.
• Proven track record of using POS systems to facilitate smooth transactions.
• Strong skills in identifying and understanding customer needs to provide tailored solutions.
• Ability to interpret manufacturer diagrams and catalogs to accurately identify parts.
• Excellent communication skills to effectively collaborate with team members and assist customers.
• Organizational skills to maintain a tidy and efficient front counter workspace at all times.

Responsibilities

• Run the front counter: Greet customers, manage the phone lines, and handle the Point of Sale (POS) system.
• Look up parts: Use manufacturer diagrams and catalogs to identify the right part for the job every time.
• Greet and assist customers: Maintain a professional demeanor to ensure every customer is addressed immediately upon arrival.
• Identify customer needs: Listen to equipment issues and ask technical questions to provide the correct fix.
• Manage phone inquiries: Provide clear, concise information to callers to keep the front desk workflow moving.
• Schedule appointments: Coordinate service drop-offs with precision to ensure minimal wait times and steady shop throughput.
• Maintain the workspace: Keep the front counter area organized and clear of clutter to support fast, efficient service.
• Collaborate with the team: Communicate with technicians and staff to ensure operations run smoothly.
• Stay informed on products: Maintain up-to-date knowledge of our inventory and equipment to provide accurate information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed