Front Cashier and Greeter

Four Bears Entertainment Clearwater • Clearwater, FL

2d • Onsite

About The Position

Launch Family Entertainment is the ultimate indoor adventure park for families, friends, and fun seekers of all ages. Our Clearwater location at Countryside Mall delivers wall-to-wall excitement with trampolines, ninja courses, bowling, arcades, laser tag, Krave kitchen, and a full-service bar. Every guest experience begins at the front—where you’ll be waiting with a smile.

You’re energetic, welcoming, and thrive in guest-facing roles. Whether checking waivers, handling ticket sales, or simply greeting every visitor with a “Welcome to Launch!”, you set the tone for everything that follows. You’re calm under pressure, love making people smile, and can multitask like a pro. This is more than just a front desk role—you’re the heartbeat of the guest journey.

As a Front Cashier, you’ll be responsible for guest check-ins, ticketing, and creating a friendly, efficient entry experience. You’ll also be cross-trained as a Greeter, ensuring guests are not only processed quickly, but also welcomed warmly, guided confidently, and sent off with a great final impression.

Requirements

• Friendly, outgoing, and confident in guest interactions.
• Detail-oriented and comfortable with basic cash and POS operations.
• Strong multitasking and communication skills.
• Able to stand for long periods and lift up to 25 lbs.
• Must be available to work weekends.

Nice To Haves

• Prior experience in retail, admissions, or hospitality is a plus—but not required.

Responsibilities

• Greet every guest with “Hi, welcome to Launch!” and a big smile.
• Process ticket sales, gift cards, and merchandise using the POS system.
• Assist with online bookings, walk-in reservations, and waiver completion.
• Prepare guests for entry with proper wristbands, footwear, and directions.
• Direct guests to attractions and answer questions using Launch-approved language.
• Maintain a clean, safe, and organized front desk and entry area.
• Monitor entry supplies like waivers, flyers, and wristbands and restock as needed.
• Keep your cash drawer accurate and follow all register procedures.
• Handle guest comments and complaints with professionalism and urgency.
• Take clear, detailed messages for management when needed.
• End interactions with “Have an awesome time!” or similar guest-focused sendoffs.
• Sanitize kiosks, counters, and bathrooms regularly throughout your shift.

Benefits

• Weekly pay and flexible scheduling.
• A high-energy workplace that feels like a party.
• Opportunities to grow with a rapidly expanding company.
• Employee discounts at Krave and across Launch.
• Join a team that’s serious about fun, fast service, and unforgettable experiences.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed