Freshens Assistant Manager (Dining/Fast Food)

Roanoke College-posted about 1 year ago
Full-time • Entry Level
Salem, VA
Educational Services
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The Freshens Assistant Manager at Roanoke College is a working managerial role responsible for supporting the mission of Dining Services. This position involves performing administrative and supervisory functions necessary for daily operations, ensuring excellent customer service, and leading the team in the absence of the Freshens coordinator. The assistant manager plays a crucial role in maintaining food quality, safety standards, and a positive dining experience for students and community members.

  • Serve as a representative of Roanoke College, displaying courtesy, tact, and respect in all interactions.
  • Assist staff in daily operations and ensure consistent production of recipes and proper food handling.
  • Serve customers with enthusiasm in a positive and friendly manner.
  • Teach, train, and mentor staff, including benefitted, non-benefitted, and student staff.
  • Process financial deposits and accurately handle payment transactions using various tenders.
  • Perform opening or closing duties as scheduled to ensure on-time operations.
  • Develop strong knowledge of menu items and provide customers with product details.
  • Ensure compliance with national brand partnership standards.
  • Support the operation of mobile ordering software and hardware (Transact Mobile).
  • Ensure daily and weekly cleaning tasks are completed as required.
  • Support the operation's inventory of menu items to assist in ordering products.
  • Apply and enforce proper methods of safety and sanitation as instructed by the VDH and Dining.
  • Ensure cleanliness and proper storage and maintenance of facilities, equipment, dishware, and utensils.
  • Participate in team meetings and provide clear communication to staff.
  • Nights and weekend availability required.
  • Ability to meticulously maintain a clean and safe food service environment.
  • Ability to problem solve and work in a fast-paced environment.
  • Must be organized and self-motivated.
  • Positive communication with guests and co-workers is essential.
  • Required to obtain ServSafe certification within 6 months of hire.
  • 1+ years prior supervisory experience in hospitality and/or food service is required.
  • Quick Service Restaurant experience preferred.
  • Free daily meal
  • Tuition benefits after a year of service
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