Fresh Cut Lead

Festival FoodsChippewa Falls, WI
Onsite

About The Position

Festival Foods is a Wisconsin grocer operating over 40 full-service supermarkets, committed to community engagement and exceptional guest service. The company prioritizes its associates through daily interactions and extensive benefits. This role invites individuals to join the Festival Foods team as a Fresh Cut Produce Lead. In this position, you will lead a team to deliver high-quality, ready-to-enjoy produce and ensure an excellent guest experience. The Fresh Cut Lead guides fresh cut produce associates to uphold the highest standards for fresh fruits and vegetables, overseeing inventory, maintaining department standards, and creating a seamless shopping experience for guests.

Requirements

  • High School Education or equivalent combination of education and experience
  • Leadership skills and the ability to motivate a team.
  • Experience in stocking, retail sales associate, or produce associate roles.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced, guest-focused environment.
  • Understanding of on-the-job safety, food safety and sanitation best practices.

Responsibilities

  • Provide Exceptional Guest Service: Handle each interaction with professionalism and care, including friendly greetings, answering questions, and addressing guest concerns, making a positive impact daily.
  • Support & Train the Team: Lead, coach, and train fresh cut produce associates to ensure high performance and exceptional service.
  • Maintain Fresh Inventory: Monitor stock levels, track shrink, and ensure accurate pricing.
  • Oversee Department Standards: Ensure quality, food safety, and cleanliness are consistently met.
  • Engage with Guests: Assist with product selection, take special orders, and resolve concerns.
  • Collaborate Across Departments: Work closely with store leadership and vendors to keep the Fresh Cut department running smoothly.
  • Keep the Department Organized: Maintain a clean and efficient workspace to support productivity.
  • Honor Commitments: Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice for occasional absences.
  • Support the Team: Perform other duties as assigned.

Benefits

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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