Fresh Cut Assistant Manager

Festival Foods • Menasha, WI

42d • Onsite

About The Position

Join our Festival Foods team as a Fresh Cut Assistant Manager! Job Title: Fresh Cut Assistant Manager Reports To: Fresh Cut Manager In this Assistant Manager role, you'll play a key part in ensuring our guests have access to delicious, freshly cut fruit and veggie platters-perfect for daily meals, gatherings, and special occasions. You'll support the Fresh Cut Manager in guiding the team and keeping the fresh cut department stocked, organized, and ready, so our guests can rely on us for their entertaining needs. Your leadership will help maintain quality, efficiency, and exceptional service, ensuring our guests keep coming back for their fresh, convenient options.

Requirements

• Strong Interpersonal Skills: Ability to deal tactfully and effectively with guests, leaders, and retail sales associates.
• Effective Communication: Good oral and written communication skills with the ability to handle a diverse team in a stressful environment.
• Safety Knowledge: Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Equipment Proficiency: Ability to use equipment such as a power jack, walk-behind lift, WAV, baler, and compactor to ensure stock level, etc.
• Certification: Must have a WI Certified Food Manager License (Festival will cover certification costs if not already certified).

Responsibilities

• Foster a Positive Environment: Reinforce the Festival culture, guest service standards, and performance expectations to all Fresh Cut produce associates.
• Train and Develop: Assist in training new Fresh Cut produce associates to ensure a knowledgeable team.
• Document and Address: Document violations of company policies/procedures and conduct progressive disciplinary actions as necessary with Fresh Cut associates.
• Provide Guidance: Answer questions and provide support to all Fresh Cut associates to promote their success.
• Ensure Standards: Monitor and ensure that all department standards are met within the Fresh Cut department.
• Optimize Conditions: Observe sales floor and cooler conditions, taking action to correct any areas of opportunity.
• Manage Inventory: Maintain appropriate inventory levels and ensure accurate stocking and pricing on products received and sold.
• Collaborate Effectively: Communicate and work cooperatively with the Store Director, Produce Department Manager, and Fresh Cut associates to maintain standards and exceed guest expectations.
• Oversee Sanitation: Ensure all sanitation protocols within the Fresh Cut department are adhered to.
• Deliver Excellent Service: Provide outstanding guest service and assist guests in finding items throughout the store.
• Resolve Issues: Address guest concerns and resolve issues when a guest is not satisfied with the service or product received.
• Lead by Example: Assist all department associates with daily responsibilities while modeling expected behaviors.
• Support Growth: Develop associates to prepare them for advancement opportunities.
• Maintain Cleanliness: Contribute to the overall cleanliness of the department by organizing and cleaning work areas, shelving, and the sales floor as needed.
• Track Food Safety: Maintain food safety logs to ensure compliance with safety standards.
• Meet Quality Standards: Ensure all quality standards are met, including quantity expectations at 100% by 10 AM and 5 PM.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
• Support the Team: Perform other duties as assigned.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees