Freight Specialist

TOTO USA, Inc. • Fairburn, GA

7h

About The Position

Freight Specialist - Receives, verifies, stores, and distributes all information related to import and export shipments of materials, products, and supplies within the department. Enters and maintains accurate shipment information in the ERP system. Serves as a liaison between vendors, customers, the accounting department, the purchasing department, and 3PL teams. Prepares, distributes, and files forms and reports, and traces missing or delayed shipments to resolve issues. Processes and records all documents for inbound and outbound shipments, maintains inventory accuracy, and ensures timely and accurate receiving, movement, and tracking of containerized materials, products, and supplies. Analyzes and anticipates market trends to optimize efficiency and reduce costs.

Requirements

• Exceptional verbal and written communication, with the ability to convey information clearly and professionally.
• Meticulous attention to detail and strong time management, ensuring accurate and timely task completion.
• Proficient in ERP systems, including SAP, AS400, and JDE, as well as Microsoft Word and Excel.
• Self-reliant and accountable, able to work independently while maintaining high performance standards.
• Highly organized, with the ability to prioritize and manage multiple tasks effectively.
• Proactive problem-solver, taking initiative to identify and implement efficient solutions.
• Demonstrates sound judgment, knowing when to seek guidance and consistently following established protocols.

Responsibilities

• Maintain inventory accuracy and integrity at all times.
• Follow all facility policies and procedures, including, but not limited to, the employee handbook.
• Handle domestic and international freight shipments.
• Collect and share required information with relevant departments and stakeholders for effective collaboration.
• Collaborate with suppliers, forwarders, brokers, truckers, and internal departments to ensure timely deliveries.
• Compare costs for premium quotes and standard quotes with multiple forwarders and drayage fees.
• Utilize available information to determine the most efficient shipping options.
• Monitor, manage, and track all freight ETAs and costs (FCL, AIR, LCL, Domestic).
• Verify the accuracy of all shipping documents through continuous communication with suppliers and forwarders.
• Enter and maintain in-transit data in the ERP system.
• Work with forwarders on invoice procedures.
• Direct scanning of all import/export documents into assigned folders.
• Resolve receiving issues between PP&C, Accounting, 3PL, and warehouse teams.
• Coordinate with PP&C and forwarders on container-related issues.
• Calculate all freight-related charges and compare estimates with actual invoices for accuracy.
• Negotiate and dispute freight charges and additional charges as necessary.
• Communicate with drayage companies regarding shipments and issues.
• Communicate with customs brokers and the GCT team to ensure smooth cargo flow.
• Provide container documentation to appropriate associates.
• Use Excel, Word, and other office applications to support logistics operations.
• Support all other import/export activities as required.
• Maintain good housekeeping practices (safe, neat, and orderly work area per 5S program), follow all safety rules, and comply with applicable local, state, and federal laws and regulations. Support ISO-related activities and encourage adherence among team members.
• Perform additional duties as assigned by the supervisor.

Benefits

• Excellent benefit package which includes medical, dental, vision, and life insurance.
• Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation
• Collaborative, dynamic work environment within a fast-paced awesome company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed