Freight Relationship Manager

U.S. Bank National Association • Naperville, IL

7d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This role has multiple levels, open to candidates with a minimum of 7 years of relationship management experience. The successful candidate will be hired for the level of the position that aligns with their experience. Please note that the salary range provided corresponds to the lowest level of the position posted.
The Freight Relationship Manager is responsible for leading and strengthening client relationships within the assigned business segment and/or geographic region. Working directly and through Account Representatives, this role drives growth by acquiring new business, expanding existing relationships, and optimizing portfolio performance. The ideal candidate combines strategic relationship management with consultative sales expertise to deliver exceptional value to clients and the organization.

Requirements

• Bachelor's degree, or equivalent work experience
• Seven to ten years of relationship management experience

Nice To Haves

• Demonstrated success in relationship management and consultative sales within the freight or logistics industries.
• Strong understanding of financial products, risk management principles, and their application to client solutions.
• Proven sales, business development, and relationship‑expansion capabilities with a focus on identifying and capitalizing on growth opportunities.
• Broad knowledge of banking products and services, with the ability to leverage offerings to deepen client relationships and drive revenue.
• Excellent communication, negotiation, and presentation skills, with the ability to influence and engage audiences.
• Strong analytical and problem‑solving abilities to assess client needs and develop effective solutions.
• Ability to work effectively both independently and collaboratively across teams, stakeholders, and external partners to achieve business objectives.

Responsibilities

• Serve as the primary point of contact for senior leadership at assigned clients, ensuring satisfaction and long-term retention.
• Manage non-credit risk across the customer portfolio to maintain compliance and mitigate exposure.
• Prospect and secure new business opportunities to increase spend volume and revenue.
• Expand existing customer relationships through cross-selling and upselling of bank products and services.
• Monitor profitability and implement strategies to enhance financial performance.
• Provide tailored, consultative advice to clients to support their business objectives.
• Identify client needs and deliver solutions across all product groups.
• Make appropriate referrals to internal partners for specialized services.
• Drive growth through program optimization initiatives and strategic planning.
• Analyze portfolio performance and recommend improvements to maximize results.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees