Freight Forwarder Assistant

DSV • Woodbridge Township, NJ

36d • $25 - $28

About The Position

We are looking for a detail-oriented Freight Forwarder Assistant to support the Air Import team. The ideal candidate will be a team player who can also work independently, demonstrating strong critical thinking skills and sound judgment. We value a pleasant and approachable demeanor, as this role requires frequent communication across multiple levels within the organization.

Requirements

• Excellent organization skills and time management
• Strong communication and interpersonal skills
• Attention to details and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Ability to perform basic mathematical calculations, such as calculating costs and rates
• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air imports is highly desirable
• Experience with logistics software and systems is preferred

Responsibilities

• Account Management: Oversee and maintain assigned accounts, ensuring smooth operations and client satisfaction.
• Customer Interaction: Engage with customers to address inquiries and provide support.
• Collaboration with Accounting/Others: Work closely with the accounting department to manage financial aspects of accounts, including invoicing and reporting as well as disputes/account issues.
• Team Support: Address immediate team needs, such as creating new organizations, reversing invoices, handling claims, and managing financial reports (CASS reports).
• Knowledge Resource and Continuous Learning: Serve as a reliable resource for team members by continuously learning and staying informed, ensuring that you can effectively address questions and provide guidance as needed.

Benefits

• DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being.
• In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.
• To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed