(USA) Freight Flow Associate

Walmart•McKinney, TX

21h•Onsite

About The Position

This position involves complying with company policies, operating forklifts safely to manage merchandise pallets, and completing work assignments by collaborating with various partners and adapting to feedback. Key duties include receiving, stocking, and organizing merchandise and supplies, managing inventory flow, and maintaining accurate records. The role also requires providing excellent member service, assisting with self-service technology, and resolving customer issues. Maintaining facility safety, ensuring proper merchandising presentation on the sales floor, and processing defective merchandise are also crucial. Additionally, the associate is responsible for filling club pick-up orders, tracking goods, controlling shrinkage, and identifying and fixing problems related to products, services, and equipment. The role also involves proactive customer engagement regarding technology services and maintaining equipment.

Requirements

90 days of prior experience with Forklift Certification
Ability to safely utilize pallet jacks
Must be 18 years of age or older

Nice To Haves

Customer Service Experience
Retail Experience
Supervising a team

Responsibilities

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback
Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs, and other documentation
Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services
Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to management
Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area of shrink, security risks, and safety
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly, and performing occasional audits for accuracy
Handles, moves, and displays goods in safe and correct ways
Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner
Reports poor inventory practices and low in-stock levels in assigned area
Uses inventory tools and equipment in safe and correct ways
Operates and maintains forklifts in safe and correct ways
Reports poor or unsafe conditions or practices in assigned areas
Tells Management when forklifts are not in proper working order
Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items
Models and helps others with technology services
Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem
Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.