Freight Flow Associate

Walmart•Rockford, IL

1d•Onsite

About The Position

The Freight Flow Associate at Sam's Club is responsible for ensuring efficient merchandise flow, maintaining inventory, and providing member service. This role involves operating forklifts, stocking and organizing merchandise, maintaining sales floor presentation, and fulfilling club pick-up orders. Associates are expected to comply with company policies, procedures, and standards of ethics and integrity, and to contribute to a safe and productive work environment. The position also emphasizes customer service, teamwork, and continuous improvement, aligning with Walmart's values of respect for the individual, acting with integrity, serving customers and members, and striving for excellence. Sam's Club, part of Walmart, aims to help customers save money and improve their lives, with associates playing a crucial role in shaping the future of retail.

Requirements

90 days of prior experience with Forklift Certification.
Ability to safely utilize pallet jacks.
Must be 18 years of age or older.

Nice To Haves

Customer Service Experience
Retail Experience
Supervising a team

Responsibilities

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs, and other documentation.
Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services.
Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, following procedures for handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to management.
Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area of shrink, security risks, and safety.
Ensures club pick-up orders are filled by assisting with picking club pick-up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly, and performing occasional audits for accuracy.
Handles, moves, and displays goods in safe and correct ways.
Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner.
Reports poor inventory practices and low in-stock levels in assigned area.
Uses inventory tools and equipment in safe and correct ways.
Operates and maintains forklifts in safe and correct ways.
Reports poor or unsafe conditions or practices in assigned areas.
Tells Management when forklifts are not in proper working order.
Proactively identifies Customers who need help, actively engages them, and assists them with Technology services and items.
Models and helps others with technology services.
Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem.
Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.
Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing, and mentoring others, recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement
Jury duty
Voting
PPTO (can be used for vacation, sick leave, holidays, or other purposes)
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for high school completion to bachelor's degrees, including English Language Learning and short-form certificates).