Freight Administrative Associate

Charlie's Produce•Anchorage, AK

10d

About The Position

The Role Customers Service Representatives are responsible for handling complaints, enter orders, assist with will call customers, and provide information about products and services.

Requirements

Ten Key by touch / 5,000 keystrokes per hour
Intermediate knowledge of word processing and excel
Proven problem-solving skills able to deal with a variety of details simultaneously
Self-motivated individual with the ability to work independently
Professional phone manner
Proven interpersonal and teamwork skills
Strong organizational skills with an emphasis on attention to detail
Must be skilled in time management and be capable of meeting deadlines with accuracy.

Responsibilities

Ability to work a flexible schedule and be able to work overtime and holidays as needed
Print and maintain customer orders
Create warehouse/production labels as needed
Stock adjustments/distress forms; alert appropriate personnel
Enter/complete required paperwork for inter-company transfers
Enter received product quantities into company's front-end systems
Participate in special projects necessary for the departments
Respond to inquiries and refer to proper manager
May provide back up in other areas of the operations and or administrative departments
Maintain regular communications with all necessary departments to ensure operations are functioning satisfactorily.
other duties as assigned