Freezer Manager

Restaurant Depot • Union, NJ

67d

About The Position

The Freezer Manager is responsible for receiving product and ensuring that freezers are stocked, labeled, clean, and that delivered product is packed out. The role also emphasizes providing proper customer service and developing relationships with large customers. The Freezer Manager supervises the Assistant Freezer Manager, Freezer Supervisors, and Stockers to ensure that shelves are stocked and merchandise is rotated. This position involves training employees, conducting performance reviews, and ensuring compliance with HACCP regulations.

Requirements

• Bachelor's Degree, OR
• High School Diploma or GED with at least 4 years experience in customer service, OR
• Any appropriate combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Ability to effectively present information and respond to questions from managers, clients, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, mass, and volume.
• Effective oral and written communication skills.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Commitment to company values and strong customer orientation.
• Computer Literacy.

Responsibilities

• Ensure proper customer service and develop relationships with large customers.
• Supervise Assistant Freezer Manager, Freezer Supervisors, and Stockers.
• Develop schedules, monitor performance, and recommend discipline as appropriate.
• Train employees in job responsibilities and safe operating procedures.
• Interview candidates and recommend hires.
• Discipline employees when necessary and recommend terminations.
• Ensure employees perform proper inspections to meet HACCP regulations.
• Conduct periodic HACCP audits.
• Review inventory for product rotation daily to prevent shrinkage and damages.
• Ensure shelf pricing is correct and reflects recent pricing and market conditions.
• Supervise the receiving of all freezer products and ensure proper paperwork is completed.
• Maintain accurate computer inventory levels with regular physical inventories.
• Maintain refrigerated equipment and ensure maintenance contracts and schedules are followed.
• Supervise ordering of freezer products from vendors.
• Ensure all employees can operate equipment such as Toledo scale and Dennison label machine.
• Coordinate proper tagging of pallets stored in racks.
• Follow a maintenance schedule for cleanliness of the area.
• Ensure excess inventory is stacked properly.
• Communicate low stock/out of stock information to the Inventory Controller.
• Maintain correct signage and ensure flyer prices are reflected on products.
• Coordinate proper merchandising of aisles and set up impulse areas.
• Perform weekly self audits on the freezer department.
• Perform other work-related duties as required.

What This Job Offers

• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees