Fredericksburg Grocery - Overnight Stock Controller - Full-Time

About the position

As a Stock Controller at H-E-B, you'll lead and provision a well-stocked and well-maintained department while providing superior customer service. You'll perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller role gives you the opportunity to learn about multiple products and departments across the total store, along with leading a team, a building block to many other jobs, making a career for you at H-E-B. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Responsibilities

• Lead and provision a well-stocked and well-maintained department.
• Perform supervisory responsibilities including assisting with work scheduling and training Partners.
• Lead the overnight stocking team, delegating and directing work, motivating Partners, and holding the team accountable.
• Communicate the 'state of the team' to the Department Manager and Leader.
• Coach and develop Partners, assisting with new hire onboarding and training.
• Provide input on writing schedules and report on overnight time and attendance.
• Deliver key results such as A+ Standards, labor, OT, and hospitality.
• Use technology and data to manage inventory and in-stocks.
• Ensure compliance with inventory management SOPs and processes.
• Train on 100% in-stocks, rotation, and fully-filled displays.
• Communicate with DSD vendors.
• Load, unload, and move heavy, bulky products.
• Perform Night Stocker duties.
• Provide excellent customer service and model superior customer service and hospitality.
• Answer customer questions regarding products and assist them with selections.

Requirements

• Experience stocking and in customer service (leading an overnight team a plus).
• Strong communication skills.
• High energy level and stamina; ability to work in a fast-paced environment.
• Enjoy working overnight shifts and thrive working with others.
• An adaptable mindset; willingness to remain flexible to the unexpected.

Nice-to-haves

• Experience leading an overnight team or large teams in other areas of the business.
• Completion of forklift / power jack training.