Fraud Strategy & Credit Decisioning - Business Management - Senior Associate

JPMorgan Chase & Co. • New York, NY

10d

About The Position

Our team is comprised of subject matter experts across all Fraud dimensions, including account opening, money movement, checks, and transactional vectors. In addition to the Fraud teams, we have recently established a Credit Decisioning Unit (CDU) to build a marginal decisioning framework for Consumer and Community Banking’s lending businesses, working in close partnership with each line of business. The business manager will play a pivotal role in crafting analysis, shaping and communicating our collective narrative, and driving organizational excellence across both strategic and administrative initiatives.
As a Business Manager in Fraud Strategy and Credit Decisioning, you will be instrumental in supporting our Fraud Strategy and CDU teams. You’ll help drive organizational strategy, manage cross-functional projects, and foster a culture of excellence.

Requirements

• Bachelor’s Degree
• Minimum 4+ years of experience within financial services or similar environment
• Ability to work in a fast-paced, results-driven environment
• Strong oral and written communication skills
• Excellent interpersonal and collaboration skills
• Detail-oriented with strong organizational abilities
• Ability to multi-task, adapt to changing priorities, and meet tight deadline

Nice To Haves

• Experience in retail lending
• Proven track record in process improvement or project management
• Strategic thinker with active curiosity
• Experience supporting senior management teams

Responsibilities

• Support the day-to-day activities of the Fraud Strategy and CDU teams
• Build and maintain strong relationships across teams and business partners
• Drive leadership team agendas, priorities, meetings, and follow-ups
• Develop executive-level business review materials and messaging
• Manage cross-functional projects, including project management and ad hoc initiatives as needed
• Identify opportunities for process improvement and help implement best practices
• Assist with strategic planning and execution of organizational initiatives
• Ensure timely and effective communication across all levels of the organization

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level