Fraud Strategy Associate

JPMorgan Chase • Newark, DE

382d

About The Position

The Fraud Strategy Associate in Asset Wealth Management at JPMorgan Chase plays a crucial role in enhancing fraud awareness among clients and internal stakeholders. This position involves creating educational content, conducting presentations, and collaborating with leadership to ensure effective communication of J.P. Morgan's online security features. The associate will also analyze feedback and data to improve fraud education initiatives.

Requirements

• 3 or more years of client engagement experience
• Advanced proficiency in MS Suite, specifically Excel, PowerPoint, and Outlook
• Capable of handling complex data analysis in Excel
• Demonstrated ability to engage with various stakeholder groups and drive the agenda
• Ability to present to large audiences virtually and in-person
• Excellent interpersonal and communication skills with all levels of management
• Extensive experience delivering high-quality presentations and reports with attention to detail
• Proficient project management skills; organized and efficient in multitasking and prioritizing

Nice To Haves

• Bachelor's Degree
• Prior client engagement and training facilitation experience
• Proactive, self-driven, and knowledgeable in financial crimes
• Experience with existing and emerging fraud trends in the banking industry

Responsibilities

• Assist with the creation, planning, and facilitation of client and internal fraud education sessions
• Create fraud awareness materials for internal stakeholders and client fraud awareness
• Support internal fraud awareness requests, as needed
• Analyze awareness-related problems and feedback, and strategize for better solutions
• Conduct employee surveys and interviews; track and compile collected data
• Test and review created materials
• Maintain a database of all client sessions and training materials
• Support ongoing and ad hoc requests, as needed

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree