Fraud Strategy and Solutions Director

Ally • Charlotte, NC

45d • $125,000 - $190,000 • Hybrid

About The Position

The Fraud Strategy and Solutions Director is a key leader within the Financial Crimes team supporting Consumer Banking, focusing on the development and implementation of robust fraud prevention. In this role, you will collaborate closely with Product, Payments, and Operations teams to deliver risk-based, customer-centric fraud strategies. This role offers an exciting opportunity to lead and innovate in the field of fraud prevention across both deposit accounts and investment platforms, ensuring the security and integrity of our services while delivering exceptional value to our clients. In office role with hybrid schedule. Ally work locations Charlotte NC, Fort Washington PA, or Lewisville TX

Requirements

• 7+ years of experience in fraud prevention within the financial services or investment industry required.
• 5+ years of experience in leading fraud prevention initiatives, particularly within deposit accounts and investment platforms required.
• Strong understanding of regulatory requirements related to fraud prevention in the financial services industry, including knowledge of SEC, FINRA, and banking regulations
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proven ability to develop and implement effective fraud prevention controls and strategies.
• Experience in partnering with analytics teams to build monitoring dashboards and alert systems.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.

Nice To Haves

• Bachelor's degree preferred
• Preferred licensing: Series 7, Series 24, or equivalent regulatory certifications.

Responsibilities

• Develop and implement comprehensive fraud prevention controls, including policy formulation, setting limits, and establishing validation controls throughout the customer lifecycle for both deposit accounts and investment platforms.
• Collaborate with Fraud Analytics, Strategies & Trends (FAST) team to identify control gaps and ensure appropriate rule strategies are deployed across all business lines.
• Partner with FAST to design and build dashboards that effectively monitor deposit and investment platforms, alerting stakeholders to changes in the fraud environment.
• Build and maintain strong relationships with internal teams, external vendors, and industry partners to stay informed of emerging fraud trends and technologies
• Monitor and analyze fraud trends, implementing proactive measures to mitigate fraud risks while enhancing customer experience across deposits and investment services.
• Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of fraud prevention controls and drive continuous improvement.
• Conduct market research and participate in industry forums to remain at the forefront of fraud prevention practices and regulatory changes.
• Collaborate with senior leadership to develop business cases and secure funding for strategic fraud prevention initiatives.
• Develop and deliver training and communication materials for the Fraud Operations team to support strategy implementation.
• Ensure compliance with relevant regulatory requirements and maintain up-to-date knowledge of changes in the regulatory landscape.

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees